Should any Pride products appear to be malfunctioning, we have a repair facility and skilled technicians that can diagnose and repair any problems quickly.
If sending in a Pride item for repair, request to fill the Repair Return Form before doing so. Include the completed form in the box with the instrument. Note that if you would like the item returned,freight by collect not accepted.We will send repair evaluation and quotation.
Before shipping all our Pride products are calibrated and inspectioned. The inspection documentation comes with the unit.
We suggest that all goods should calibrated before usage.And also annual calibration.